What our clients say
I would just like to say a very heartfelt and a very big thank you for all your help and assistance today both at Bay Primary and Headlands, where we had Christmas lunches on the menu today. Thanks to your fast response and greatly appreciated knowledge and assistance, lunch was on time and thoroughly enjoyed by all the 300 primary school children at Bay Primary.
Lynda Brown, General Catering Manager
It is not often enough we have cause to compliment people for good service, but the gent who came and fitted the unit at the Somerfield dealt well with the installation of the unit, did not waste time in the installation and left site clean after works. He and his team were professional and able to deal with any situation they came across. Well done.
Jonathan Digby, Services Manager/ Health and Safety Advisor, BMI Healthcare
The best things about dealing with AGGORA Technical are their can do attitude and ability to get things done. From going out to survey sites with very short notice to fixing equipment where other companies have quoted to replace costly components, they always go the extra mile. I am so confident of their service that I am routinely recommending them to my clients, something I do not do with many companies.
Business Development Manager, Aspens Services Ltd
AGGORA is used widely throughout our Estate and offers a swift friendly service from the initial call through to the site visit and beyond.
Through all the challenges our business comes up with we have found AGGORA a strength in knowledge and service of our wide and varied range of equipment.
Operations Performance Manager, Eurest Services
Since using AGGORA to maintain our catering equipment we have noticed a vast improvement in the equipment’s reliability. Through their routine maintenance and thorough approach to the servicing, more issues are dealt with before they have become a fault.
When equipment does breakdown the fault is repaired in a timely manner with only the minimum of disruption to the business. We have a good relationship with AGGORA which helps to quickly resolve any issues and to continually improve on the service that we receive.
M&E Manager, Maclellan International, Sainsbury's Store Support Centre
AGGORA Group provides us with planned and reactive maintenance for our catering equipment at the stadium and the training ground. Since moving to AGGORA we have developed a fantastic relationship resulting in a superior service and considerable financial savings.
Stadium Manager, Newcastle United Football Club
AGGORA's abilities to think outside of the box are second to none. Our whole experience of working with them is always an enjoyable one, and we look forward to working with AGGORA on future projects.
Dear Simon, I would like to thank you and all your staff involved in our recent refurbishment of our kitchen. Having dealt with numerous contractors over the years, it was indeed a pleasure to see such professionalism, friendliness and above all, excellent planning for a difficult job.
The staff and I are totally delighted with the result, and the new catering equipment, especially the pass through dishwasher, is superb. I would have no hesitation in recommending your company to others, and we will certainly be using you again for any future requirements.
Proprietor, The Lawns Residential Care for the Elderly
SSP Rail appointed AGGORA to maintain the majority of the estates catering equipment maintenance 3 years ago. AGGORA moved quickly to understand the specific requirements of our business and the specialist nature of gaining access to them.
AGGORA took the initiative and invested time and effort undertaking the process of obtaining annual permits from Network Rail and all other TOCs (Train Operating Companies) to allow quick unobstructed access to our units. AGGORA are one of only a few contractors who have spent the time to ensure they can gain quickly access our units, which is essential to our requirement and has proactively reduced waiting times for equipment repairs.
Since the start, SSP Rail have consistently worked with AGGORA to identify poor performing items of equipment to report back to the buying teams and assist in the development of planned maintenance strategies in an effort to minimise reactive spend on critical items of equipment – where these tasks have been undertaken a significant reduction has been noted in both breakdown and spend.
SSP Rail will continue to work with AGGORA to move both businesses forward in a constant effort to reduce down times of equipment and consistently deliver value for money.
Here at Edinburgh Castle, we have been working with AGGORA for the last five years, and always find the service to be very responsive to our needs.
The team on the service desk are consistently efficient with communication and whilst being personable, always remain professional, to the extent that logging a service call is a pleasure rather than a chore.
The AGGORA local engineering team have always seemed very knowledgeable and seem to approach every task with a ‘can do’ mentality, for which we are always grateful.